When you bring your car to Reisterstown Auto Body, you can count on Customer Care that’s second to none. We call it Priority One – because you and your car are our Number One priority.

Here’s what you can expect with our Priority One Customer Care:

From the Beginning

• Assistance with towing arrangements when needed
• Professional assessment of damages and estimate of required repairs
• Full explanation of the entire repair process
• Schedule for drop off and completion
• Arrangement of rental car services
• Courtesy transportation to or from work or home
• Direct communication with insurance claims adjusters

The Repair

• ICAR Gold or Platinum trained service professionals working on your car
• State-of-the-art equipment and highly skilled technicians
• Quality inspections throughout the repair process
• Frequent, informative communication throughout the process
• Prompt, professional completion of the repair work
• Guaranteed paint match

Delivery

• Extended hours to accommodate your needs
• Courtesy transportation to or from your work or home
• Spotless delivery of finished vehicles
• Full explanation of the work performed
• Lifetime warranty of materials and workmanship

A Team You Can Trust

Our business is based on honesty, integrity, accuracy, professionalism, friendliness, helpfulness and doing our very best to earn your trust, satisfaction – and referral to your friends and family. We know that you will sometimes arrive here with a sad look on your face, but we guarantee you will leave with a smile. That’s Priority One Customer Care!